How we work

How we keep your businessahead of AI.

Four steps, and we're there for all of them, including the part most people skip: staying on to run it.

01 / 04Free AI audit

Find

We learn how your business actually runs before anyone talks about tools.

It starts with the free AI audit. We look at how work moves through your business, where customers wait, where your team retypes, chases or searches, and what you already pay for.

Where it makes sense, and with your permission, we test your business the way a customer would, so the findings come from what actually happens, not from what should happen.

Flon · AI audit1 page

Your business

What's costing you

What it's likely worth

What we'd fix first

  1. 1
  2. 2
  3. 3
30-minute walkthrough
You getA 30-minute walkthrough and a one-page report: what's costing you, what it's likely worth, and what we'd fix first.
02 / 04Fixed quote

Design

We pick the right approach for each problem, then shape it around you.

Sometimes the answer is an existing tool, set up properly. Sometimes it's a custom build. Usually it's a mix. We choose on what works for your business, not on what's quickest for us to sell.

The system is shaped around your process, your pricing, your software and the way you talk to customers. Before we build, we agree the one number it has to move.

Quote

Your business

What we'll build

Up front
Fixed
Each month to run it
Fixed

The one number it has to move

You getA fixed quote: exactly what we'll build, what it costs up front and what it costs each month to run.
03 / 04Working system

Build

We set it up, connect it and build what's missing.

We configure the tools, connect them to the software you already use, and build whatever doesn't exist yet. Anything that talks to your customers gets your approval before a single customer sees it.

Everything is built on your accounts, with your data. You can see it, and you own it.

Runs on your accountsLive
Your phoneYour inboxYour CRMYour calendarWhat we built
Anything a customer will seeYou approve it first
You getA working system inside your business, and a plain-English walkthrough of what it does.

This is where most AI projects end.For us, it's month one.

The system gets set up, someone hands over a login, and nobody checks whether it still works or whether something better has come out since. Running it is the part we're built for.

04 / 04↺ Every month after

Run

We stay, and we keep it current.

We watch how it performs, fix what breaks and adjust it as your business changes. When a better model or tool comes out, we test it on your work and switch only if it's actually better.

Every month you get a one-page report on the number we agreed. Every so often we sit down and look at what's worth improving next.

Monthly reportMonth 3

The number we agreed

M1M2M3Next
What broke, and the fix
What we tested
What to improve next
A one-page report every month on the number we agreed.

Every month, running it includes

  1. 01

    Monitoring, and fixing what breaks

  2. 02

    Testing new models and tools, and upgrading when it's worth it

  3. 03

    Adjusting it as your business changes

  4. 04

    A one-page monthly report on the number we agreed

  5. 05

    A regular look at what to improve next

You get

Someone accountable for all of it, every month.

We aren't tied to any AI company.We choose on your work.

For each job we compare the options on your real work and choose on five things. If an off-the-shelf tool is the right answer, we say so.

An example comparison of three options for one job, each scored out of 5 on the five things we choose on. Tool A is the one we would pick.
What we comparePickTool ATool BCustom
ResultsDoes it actually do the job well, on your work, not in a demo?
CostWhat it costs per task, not just the subscription. Simple work goes to cheaper models.
ReliabilityDoes it behave the same way on a busy Monday as it did in testing?
How it connectsDoes it work with the software you already run on, or does it add another box?
How it handles your dataWhere your information goes, who can see it, and what it's used for.

An example for one job. The custom build scores higher on results, but the ready-made tool does the job well and costs far less, so that's the one we'd recommend.

What you own

  • Your accounts.
  • Your data.
  • What we built.

No lock-in. If you ever stop working with us, it stays yours.

What we need from you

  1. 01One person who knows how the business runs and can answer our questions
  2. 02Access to the tools we're connecting
  3. 03Quick answers in the first few weeks
FAQ

Everything you're probably wondering.

A tool does one thing the same way for everyone who buys it. We choose the right tools for your business, connect them, build what's missing and keep it all running. Sometimes the answer is one tool, and we'll say so.

Whatever fits the job. We aren't tied to one AI company. We test the options on your work and choose on results, cost and reliability.

We test it on your work. If it's better, or cheaper for the same result, we switch. If not, nothing changes. It's part of running your system.

Yes. It's built on your accounts, with your data. No lock-in.

Start with what'sactually costing you.

The free AI audit shows you where AI would make the biggest difference in your business, and what we'd fix first. A 30-minute walkthrough, and the report is yours either way.

We reply within 4 business hours.